Digital & ICT Volunteer

Digital & ICT Volunteer

EM Associates

Volunteer

Remote (Lusaka)

About EM Associates Limited

EM Associate Limited is a locally led partner in international development projects in Zambia. We are a specialised monitoring, evaluation, and learning consultancy firm with a focus on third-party monitoring, management assessment and evaluation, and executing agencies of international development projects. We work towards building a better future by ensuring effective project implementation and impactful results in collaboration with various stakeholders.

Position Overview

We are seeking a passionate and motivated Digital & ICT Volunteer to join our team. This is an excellent opportunity for an individual who is enthusiastic about technology, digital communications, and international development. The Digital & ICT Volunteer will play a crucial role in supporting our IT infrastructure, enhancing our digital presence, and assisting with technology-related projects that strengthen our organizational effectiveness.

Key Responsibilities

ICT Support

Provide technical support to staff members on hardware and software issues.

Assist in the setup, configuration, and maintenance of IT equipment and systems.

Troubleshoot and resolve hardware and software problems promptly.

Assist in managing and monitoring the network infrastructure.

Install, upgrade, and configure software applications.

Support the development and implementation of IT security protocols.

Assist in data backup and recovery procedures.

Digital & Communications Support

Assist in maintaining and updating the organization’s website and digital platforms.

Support the creation and scheduling of content for social media channels to enhance organizational visibility.

Contribute to digital campaigns and online outreach efforts.

Help develop digital communication materials, including newsletters, reports, and presentations.

Support the digitization of organizational processes and document management systems.

General

Collaborate with the team on various ICT and digital projects.

Stay up to date with emerging technologies and digital trends.

Perform other ICT and digital-related tasks and responsibilities as assigned.

Qualifications

Currently pursuing or recently completed a degree in Information Technology, Computer Science, Digital Communications, Marketing, or a related field.

Basic knowledge of computer hardware, software, and digital tools.

Familiarity with social media platforms and digital content creation tools.

Strong problem-solving skills and attention to detail.

Excellent communication and interpersonal skills.

Eagerness to learn and adapt to new technologies.

Ability to work both independently and as part of a team.

A strong commitment to EM Associate’s mission and values.

What We Offer

Valuable hands-on experience in ICT and digital communications within an international development consulting context.

Opportunity to work with a diverse and passionate team.

Exposure to various IT systems, digital tools, and technologies.

A supportive and collaborative work environment.

Mentorship and guidance from experienced professionals.

Potential for career development within EM Associate Limited.

How to Apply

Interested candidates should submit their resume and a cover letter outlining their qualifications and motivation for applying to:

Email: partnership@emassociate.net

Subject Line: “Digital & ICT Volunteer Application”

EM Associate Limited is an equal opportunity employer. We encourage candidates from all backgrounds to apply